Sportzino FAQ — Answers to All Your Questions

No. Sportzino's policy allows only one account per person. Attempting to create multiple accounts from the same mobile number or device may result in all accounts being suspended and balances forfeited.

KYC verification must be completed before your first withdrawal. Go to the Profile section and upload a photo of your National ID (NID) or passport. Verification is typically completed within 24 hours. You can bet and deposit without KYC, but withdrawals will not be available until it is done.

Account suspensions are usually caused by policy violations or unusual activity. Email support@sportzino.ws, explain the reason, and provide the required information. The support team will respond within 24 hours.

To change your name, contact support with your KYC documents. Mobile number changes are also handled through support and require identity verification. You cannot update this information on your own, as it is restricted for security reasons.

You must be at least 18 years old to register on Sportzino. Age verification is required during KYC. Accounts belonging to minors will be permanently banned.

Sportzino currently supports bKash, Nagad, Rocket, and USDT (crypto). Dutch-Bangla Mobile Banking is also available in some cases. Any new payment methods will be announced on the site.

The minimum deposit is generally ৳100 (BDT). The maximum limit varies depending on your payment method and account verification status — verified KYC accounts have higher limits. Check the Cashier section for full details.

Withdrawals are typically processed within 1 hour of the request. During peak hours or on bank holidays, it may take a little longer, but should never exceed 24 hours. Incomplete KYC will put your withdrawal on hold.

Save a screenshot or reference number for every transaction. Deposits are usually credited within 15 minutes. If yours hasn't arrived, contact support@sportzino.ws with proof of the transaction. Most cases are resolved within 2 hours.

Sportzino does not charge any fees for deposits or withdrawals. However, your mobile banking provider (bKash/Nagad) may apply their own transaction charges. Network fees apply for USDT transfers.

Contact support@sportzino.ws right away. If the transaction is still processing, cancellation may be possible. Once completed, recovery becomes difficult. Always double-check the number before submitting a withdrawal.

You can bet on over 30 sports including cricket, football, tennis, badminton, basketball, volleyball, and kabaddi. Major international leagues and tournaments are covered, including IPL, BPL, EPL, and the Champions League.

Live betting lets you place bets while a match is in progress. Odds shift in real time — after a goal, a wicket, or a momentum swing. It is more exciting than pre-match betting and lets you make quick, in-the-moment decisions.

Yes, if a match is cancelled or abandoned, your full stake is returned to your account. However, you cannot cancel a bet yourself once a match has started — use the cash-out option if it's available.

A single bet covers one event. A parlay or combo bet covers multiple events at once — all selections must win for you to get paid. Parlays offer much higher rewards, but come with greater risk.

Sportzino's on the Analysis page You'll find team form, head-to-head records, injury lists, and expert predictions. Statistics are also displayed alongside each event.

Your welcome bonus is automatically credited on your first deposit after registration. For bonus amount and terms, on the Bonus page View details. If you have a promo code, apply it at the time of deposit.

Wagering means you must place a certain amount of bets using your bonus funds before withdrawing. For example, a 5x wagering requirement on a ৳100 bonus means you need to place ৳500 in bets. You cannot withdraw from your bonus balance until this requirement is met.

Log in to your account and find your referral link or code in your profile. When a friend registers and makes their first deposit using your code, you will receive a bonus. There is no limit on how many friends you can refer.

Every bonus has an expiry period (typically 7–30 days). If the wagering requirements aren't met within that time, the bonus balance is automatically cancelled. Always read the terms and expiry date carefully before activating a bonus.

Yes. Sportzino uses SSL 256-bit encryption to keep all data secure. Your personal information is never sold or shared with third parties. To learn more, Privacy Policy Read more.

Always access the site by typing sportzino.ws directly into your browser. Never log in through unknown links. Sportzino will never ask for your password or OTP by phone or email. If you receive any suspicious communication, report it immediately to support@sportzino.ws.

Change your password immediately, then notify support@sportzino.ws. The support team will terminate all active sessions on your account and ensure it is secured.

Responsible gambling means betting within your means. On Sportzino, you can set your own deposit limits, betting limits, or self-exclusion. If betting starts feeling like stress rather than fun, take a break. To learn more, Responsible Gambling View page.

Get the Sportzino app directly Download Page You can download the Android APK directly. iOS users can add the web app to their home screen. Do not download the app from any third-party sites.

Go to your phone's Settings > Security or Privacy and enable "Unknown Sources" or "Install Unknown Apps". Then try installing the APK file again. Once installed, disable that setting again to keep your device secure.

When a new update is available, you will receive a notification inside the app and can update directly from there. Alternatively, Download Page download and install the latest version. You can install the new version without uninstalling the old one.

Start by force-closing the app and reopening it. Then clear your phone's cache (Settings > Apps > Sportzino > Clear Cache). If the issue persists, uninstall the app and install the latest version. If it still doesn't work, contact support.